We're a Business You Can Trust

At Macujo.com, above all else, we value our customers and understand your concerns about online privacy and security. Because we know your privacy is important, we have established policies intended to ensure that your personal information is respected and handled safely and responsibly. This Privacy Statement is designed to help you understand what information we collect, how we use it, the steps we take to safeguard it, and the choices you have regarding how your information is used and your ability to review or correct it.

When you visit our website, we automatically recognize your internet service provider, the webpage from which you arrived, and a record of your activity on our site. This information does not identify you as an individual. The customer information that Macujo.com collects through its website is used to process orders and improve your shopping experience.

When you provide personal information at our stores, call centers, websites, or through our authorized third parties, you consent to the collection, use, disclosure, and management of your information as described in this Privacy Statement.

We use the information you share with us to improve your shopping experience by making our website easier and more enjoyable to use. The information you provide enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our site, and provide you with additional information about our products. We do not sell or share any of your personal information with third parties or use the information you provide in any way other than as identified above.

The information you supply to us is added to our customer database. We may also send you catalogs or emails to inform you about new products, services, special offers, promotions, or upcoming events. You can remove yourself from our email list at any time.

Privacy & Security Policy Quick Reference

What information do we collect?
How do we use your information?
How can you control the use of your information?
How do we safeguard your information?
What technologies do we use to enhance your shopping experience?
Children's Privacy
Changes to this Privacy Statement
How to Contact Us
Conflict in Terms

What Information Do We Collect?

We use various methods of gathering information to help ensure that your shopping experience is as efficient and accommodating as possible. We collect information that you provide to us when you:

Request a catalog or information about our products and services;
Purchase, return, or exchange a product;
Visit our website, retail store, or outlet location;
Create an online shopping account;
Contact our call center or customer service desk;
Provide us with comments or suggestions.

The types of information we may collect include the following:

Anonymous site traffic information (in order to improve your shopping experience at our site);
Contact information such as name, mailing address, phone number, and email address; or
Personal information such as billing address and credit card information, when provided.

To better serve you and enhance your shopping experience, we may also supplement the information listed above with information from our joint marketing partners or third parties.

How Do We Use Your Information?

Macujo.com wants to provide you with the most efficient and trustworthy shopping experience. We may use personal information that you provide to us in the following manner:

To assist you in customer service communications;
To administer your account information, online forms, and other site features;
To enable you to check out and complete your purchase;
To send you special announcements or promotional information about new products or services and upcoming events;
To send you printed catalogs in the mail;
As necessary, to share your information with trusted third-party companies that provide support services; or
To aggregate non-personal information in order to help improve our website and system administration.

In-Store Shopping. When you visit one of our stores or outlet locations, you can shop anonymously when you pay with cash. However, we may keep a history of your purchases if you use a credit or debit card. We collect this information to process your orders and better assist you. All such information will be treated in accordance with this Privacy Statement.

If you want to return or exchange purchased merchandise, we may ask you for personal identifying information such as the credit card used for the purchase or a picture ID to help prevent fraud.

Customer Service. If you provide us with your phone number, we may contact you by telephone regarding customer service matters, such as questions about your order.

If you call our toll-free customer service number, we may ask you for personally identifying information, depending on the nature of your request or question, so we can better assist you. We may retain this information to help meet your future needs.

Catalogs. We may use your name and postal address to occasionally send you printed catalogs from Macujo.com. We may also share such information, as described herein, with other reputable direct-marketing companies that may have offers of interest to you.

Emails. We may use your email address to notify you about the status of your order, provide customer service information, answer your questions and requests, or occasionally send you sales notifications or other promotional information about our products and services. We will not sell or rent your email address to outside marketing companies.

Contests, Promotions, or Surveys. If you opt in to or participate in a contest, promotion, sweepstakes, or survey—whether online, over the phone, or at one of our retail stores—we may use your personal information to manage your entry, notify you if you are a winner, or fulfill promotional obligations. When you enter or register for a specific promotion, survey, contest, or sweepstakes, we will provide you with the applicable rules.

Authorized Third Parties. To provide you with an optimal shopping experience, we partner with certain third parties to manage our customer information, fulfill promotions, or communicate with our customers. In such cases, we may disclose your personal information to these outside companies. We do not authorize any of these service providers to use your information for any purpose other than our benefit.

To provide you with other marketing information or third-party promotions that may interest you, we may disclose your name and postal address to reputable third parties, but not your email address or other information.

Such third parties may have websites with separate privacy and data-collection practices, and we recommend that you carefully review them. If you would like to change how your information is used on a third-party website, you must do so directly with that third party.

By Law. In certain instances, we may disclose your personally identifiable information when we have reason to believe it is necessary to identify, contact, or bring legal action to protect your rights, the rights of Macujo.com, or the rights of others. We may also disclose your personally identifiable information when we believe it is required by law.

Sale of Business. In the unlikely event that Macujo.com is sold or substantially all of its assets are acquired, customer information may be one of the transferred assets and may therefore be used by a third-party acquirer in accordance with this Privacy Statement.

Customers. Under certain circumstances, we reserve the right to refuse to provide goods and services to customers or potential customers without explanation.

How Can You Control the Use of Your Information?

We want you to be in control of your information, and we want to communicate with you only if you want to hear from us.

Emails and Newsletters. If you do not want to receive our promotional emails, you may unsubscribe at any time by:

Visiting our Contact Us page and requesting to be unsubscribed; or
Clicking the unsubscribe link at the bottom of any promotional Macujo.com email.

Catalogs. If you do not wish to receive our printed catalog, please contact us. When you provide your name and address as they appear on the mailing label, we will remove your contact information from our mailing list. Please allow several weeks for catalog mailings to stop because deliveries are scheduled in advance. If you receive a catalog from a third party, please contact that company directly to make any changes. We cannot alter or remove your information from any third parties' mailing lists.

How Do We Safeguard Your Information?

Protecting your personal information, such as your credit card information, is important to us. Our online store includes a variety of technical, administrative, and physical safeguards so that you can enjoy your shopping experience without worrying about the loss, misuse, or unauthorized access of your information. For example, we use the following security measures on our websites:

Secure Shopping. We use industry-standard encryption technologies to encrypt credit card and billing information while it is being transmitted to Macujo.com. In addition, we use commercially reasonable efforts to stay up to date with best practices regarding the protection of information in connection with transactions occurring over the internet. We also use VeriSign as our SSL provider as an added measure for your protection. You may want to check your internet settings to make sure your browser complies with industry-standard encryption technology.

Firewalls. After your order is received, we protect all of your private information, including your order, behind a network security system called a "firewall." Only select staff members have access to this information, and only to the information necessary to service your order.

Phone Orders. Some versions of popular web browsers and some firewalls do not permit communication through secure servers like those we use to process orders. If your web browser cannot support this level of security, you will not be able to order products through our website. If so, please call us toll-free at 800-727-7123.

We strive to protect your personal information from unauthorized access, but no data transmission over the internet can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us over the internet. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers.

What Technologies Do We Use to Enhance Your Shopping Experience?

To improve our websites and make your online shopping experience more enjoyable, we collect anonymous information about visitors to our websites through the use of cookies, graphic tags, transactions, and other technologies.

Cookies. Cookies are used to make your visits more worthwhile and do not contain any personally identifying information, such as your name or credit card information. Most browsers are configured to accept cookies by default. Cookies make online shopping easier and faster. If you set your browser to refuse cookies, you may not be able to complete a purchase on Macujo.com. In such cases, you may place an order by calling us at 800-727-7123.

Macujo.com also uses persistent cookies to identify members after their first visit. These cookies remain on the hard drive of a PC and allow a user to enter our site without having to log in on every visit. To access any secure areas such as your account information or checkout, you must still enter your password.

Image Tags. Our websites may also use analytics technology to optimize and tailor our websites for visitors. This technology allows us to understand which pages you visit on our websites.

Third-Party Links. Our websites may include links to other websites that may take you away from our site, such as the sites of outside business partners, vendors, and advertisers. These sites have separate privacy and data-collection practices. Macujo.com has no control over such websites and is not responsible or liable for the privacy or information-gathering practices of other entities or websites. Except as stated in this Privacy Statement, we will not provide any of your personal information to these third parties without your prior consent.

Children's Privacy

This site is not directed toward children, and we do not knowingly collect personal information from children under 13 years of age.

Changes to the Privacy Statement

By using our website, you consent to the collection and use of your personal information as described herein. Macujo.com reserves the right to change, modify, or amend this policy from time to time. We may send customers who have not opted out of our communications an email about changes to our Privacy Statement. We encourage you to periodically review our current privacy policies.

How to Contact Us

Our customers come first. If you have any concerns or questions, you can contact us by:

Clicking the Contact Us link;
Calling us toll-free at 800-727-7123; or
Emailing us at info@macujo.com.

Conflict in Terms

It is our goal to make our privacy practices easy to understand. We created this easy-to-read Privacy Statement with that goal in mind. Some browsers use privacy-enhancing technology to translate our Privacy Statement into a computer-readable format. The technology then requires the computer format to be translated back into a human-readable format. This translation back into a human-readable format is often referred to as a "Policy Summary." Through these translations, the Policy Summary may unintentionally become inconsistent with the Privacy Statement on which it is based. It might fail to address an issue, or it might address an issue not raised in our Privacy Statement. For this reason, you should rely on our Privacy Statement as the most accurate and definitive description of our practices.